Privacy Policy

  1. This is the privacy policy ("Privacy Policy") that governs how we, Colabo Inc. ("Colabo", "we", "our" or "us"), use Personal Information (defined below) that we collect, receive and store about you ("you") and other individuals in connection with the use of: (i) the website www.colabo.com, and any other website that we operate (each, together with its sub-domains, content and services, the "Site"); and (ii) any software that we license or enable access to ("Software"). The Site and the Software are collectively referred to herein as the "Service".

  2. Introduction. We have implemented this Privacy Policy because your privacy, and the privacy of other Service users, is important to us. This Privacy Policy explains our Personal Information practices and the choices you can make about the way your Personal Information is collected, stored and otherwise used in connection with the Service. You are aware that you are not legally obligated to provide us Personal Information, and you hereby confirm that providing us personal information is at your own free will. "Personal Information" means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, or other contact information.

  3. Terms of Service. This Privacy Policy forms part of the Terms of Service, available at https://colabo.com/home/tos ("Terms of Service" or "TOU") and, if applicable, the End User License Agreement ("EULA") and/or Order Form, the terms of which you read and agreed to prior to downloading, installing, accessing and/or using the Software. Capitalized terms not defined herein shall have the meaning ascribed to them in the foregoing documents.

  4. Consent and Modification.​ By using the Service, you consent to the terms of this Privacy Policy and to Colabo's processing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Service. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Site, and your continued use of the Service thereafter means that you accept those changes.

  5. What Personal Information We Collect and How We Collect It.​ We receive and/or collect Personal Information from you in the following ways:
    1. Account. In order to access and use certain parts of the Service, you may be required to first create an account ("Account​"), and provide us with certain information which includes your name, phone number, user name, email address, and a password that you will use for your Account.As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your Account login details and passwords, please make sure to take appropriate measures to protect this information.
    2. 'Contact Us' Information. If you send us a "Contact Us" request, whether by submitting an online form that we make available on the Service or by sending an email to an email address that we display on the Service, you may be required to provide us with information such as your name, username and email address.
    3. Software Downloads and Access. We may offer you the opportunity to download or access certain Software from the Site. If you choose to do so, you may first be required to provide certain Personal Information such as your name, email address and other specified information.
    4. Purchases. The Service includes the option to purchase certain products or services from us. If you choose to make a purchase we, or a third party payment processor, will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required to process the order. We may also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. We may enable you to interact with third party websites, mobile software applications, tools and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service
    5. Community. Some parts of the Service enable you to participate in an open forum that enables you to share your knowledge and experiences with Colabo and our users and also to receive and view related information from us and other users ("Community​"). If you choose to participate in the Community, you may be required to provide certain information such as your user name.
    6. Log Files. The Service may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the site, track user's movement around the Service, and gather demographic information.
    7. Cookies and Other Tracking Technologies. Some of our Service pages may utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Service activity. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a Service user and your usage history. We use first party cookies to remember which of our servers you have logged in to, session cookies during each session on our Site, and Google Analytics and Piwik tracking cookies to measure your activity on our Service (and these services may contain your email), and the data from these tracking cookies is stored. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
    8. Google Analytics. For some Services, we use a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other websites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve our Services. We do not combine the information collected through the use of Google Analytics with personal information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/
    9. FullStory. We may use an analytics tool offered by FullStory Inc. (“FullStory”). For more information about FullStory, please see the FullStory privacy policy available at https://www.fullstory.com/legal/privacy/. You can opt out of FullStory’s collection and processing of data generated by your use of the Services by going to https://www.fullstory.com/optout/.
    10. We reserve the right to remove or add new log files or analytic tools.

  6. Publicly Available Information.
    1. Public Profile. Your Public Profile will be publicly available to other Site users, and may also be accessed and used by people off the Site. The notices and tools that we provide on the Site should help inform you which information will be made publicly available. With the exception of your username, you retain the right to decide what information to include in your Public Profile.
    2. Community. If you post and publish content to a public part of the Site ("User Submissions​"), such as the Community zone, then your User Submissions will be publicly available to other Site users and may also be accessed and used by people off the Site.
    3. Contact Information. If you publish your contact information in a User Submission or as part of your Public Profile, you may receive unsolicited messages from Site users or the public. We therefore encourage you to only post information that you are sure you want to be accessible to anyone.

  7. The Way We Use Personal Information. ​If you submit or we collect Personal Information through the Service, then such Personal Information may be used in the following ways, via any applicable communication channel, including e-mail, SMS, etc.:
    1. We will use your Personal Information to provide and improve our Service, to send you marketing/advertisement communications that we believe may be of interest to you, to send lead alerts, to contact you in connection with the Service and certain programs or offerings that you may have registered for, and to identify and authenticate your access to the parts of the Service that you are authorized to access.
    2. We may use your designated email address to: (i) send you updates or news regarding the Service, our products and services; and/or (ii) respond to a "Contact Us" or administrative request (for example, to change your password).
    3. If you include Personal Information in your Public Profile or User Submissions that you post to a public area of the Site, then such Personal Information will be generally publicly available.
    4. We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries around the world. We require that these parties agree to process such information in compliance with our Privacy Policy.
    5. We may transfer your Personal Information to our Third Party Services (such as a server hosting provider, or other cloud providers), but only to provide our Services to us or you. Such information may be transferred to other countries around the world, and you agree that you have obtained all necessary consents for such transfers in connection with any Personal Information that you submit to the Service. We use commercially reasonable efforts to only engage or interact with Third Party Services that post a Privacy Policy governing their processing of Personal Information.
    6. We may disclose your Personal Information or any information you submitted via the Service if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms of Service and/or EULA, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; and/or (iv) protect against harm to the rights, property or safety of Colabo, its users, yourself or the public.
    7. Data Retention - How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

  8. Use of Anonymous Information.​ We may use Anonymous Information (as defined below) or disclose it to third party service providers in order to improve our services and enhance your experience with the Service and improve the Services. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners. "Anonymous Information​" means information which does not enable identification of an individual user, such as aggregated information about the use of our Service.

  9. Opting Out. ​You may choose not to receive future promotional, advertising, or other Service-related emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any "Contact Us" request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the Service. Also, even if you opt out, we may still collect and use non-Personal Information regarding your activities on our Services and for other legal purposes as described above. While we cannot guarantee privacy perfection, we will address any requests to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws.

  10. Choice. ​At all times, you may choose whether or not to provide or disclose Personal Information. The notices that we provide on the Service in circumstances where we collect Personal Information should help you to make this choice. If you choose not to provide the Personal Information we request, you may still visit parts of the Service, but you may be unable to access certain options, programs, offers, and services that involve our interaction with you.

  11. Access/Accuracy. ​To the extent that you do provide us with Personal Information, Colabo wishes to maintain accurate Personal Information. You may use the Service tools to remove or modify certain information such as your password or designated email address. If you would like to delete or correct any other of your Personal Information that we may be storing, you may submit a request to us by sending an email to support@colabo.com. Your email should include adequate details of your request.

  12. Removal of User Submissions. ​If you wish to have one or more of your User Submissions containing Personal Information removed from a public area of the Site, then you may send us a request to support@colabo.com.

  13. Collection of Information by Third Party Sites. ​We may use a reputable third party to present or serve advertisements that you may see on the Site. These third party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.

  14. Children's Privacy. ​The Service is not structured to attract children under the age of 13 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years. If we learn that we have collected Personal Information from a child under 13 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at support@colabo.com.

  15. Security. ​The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. If you have any questions about security on the Service, you can contact us at support@colabo.com.

  16. Merger, Sale or Bankruptcy. ​In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events, and in any event we (and our successors and assignees) will protect your Personal Information in accordance with our then current Privacy Policy.

  17. California Privacy Rights. ​California Civil Code Section 1798.83 permits customers of Colabo who are California residents to request certain information regarding its disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@colabo.com. Please note that we are only required to respond to one request per customer each year.

  18. Our California Do Not Track Notice​. We track users over time on our Service using your email address, but do not track across third party websites. For one tracking mechanism, we respond to Do Not Track signals and for another tracking mechanism, we do not. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Site, except that the Service does use Google Analytics as a way to measure user activity on our Site.

  19. Deletion of Content from California Residents. If you are a California resident under the age of 18, and a registered user, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to califprivacy@colabo.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

  20. Commitment. We are committed to protecting your privacy. ​Protecting your privacy online is an evolving area, and we are constantly evolving our Service to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information that we may be storing and using, please contact us at support@colabo.com.